Privacy and Cookies Policy
- Introduction and commitment
Frederico Furriel respects the privacy of patients and visitors to this site and treats their personal data with confidentiality and medical secrecy.
This Privacy Policy explains what data we collect, what we use it for, how long we keep it, and what rights you have. It was prepared in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation, “GDPR”) and Law No. 58/2019, of August 8.
For the purposes of this policy, “personal data” is any information relating to an identified or identifiable natural person, regardless of the medium (sound, image, or written).
- Data Controller
The person responsible for processing your personal data is:
- Frederico Furriel, specialist physician in Urology
- Professional license number (Ordem dos Médicos) 46555
- NIF: 233650547
- Professional address: Praça Comendador Artur Meneses nº 1, 2400-100 Leiria
- Email: geral@furriel-urologia.pt
- Phone: 244 077 200
Frederico Furriel has not appointed a Data Protection Officer, as it is not mandatory in his case. For any questions regarding your personal data, please contact us via email at geral@furriel-urologia.pt
- Scope
This policy applies to personal data processed through this website https://furriel-urologia.pt/ and to contacts made directly with Frederico Furriel by phone, email, or in person.
Frederico Furriel provides consultations at various health units, including Montepio Rainha D. Leonor, Hospital CUF Leiria, and Clinimós. The data collected and clinical records made in these units are processed according to the privacy policy of each one. We recommend that you consult the policy at the unit where you are seen.
This site may contain links to third-party sites (for example, social networks or health units). We are not responsible for the privacy practices of those sites.
- Personal data we process and how we collect it
We collect only the data necessary to respond to your request. The data is provided by you through:
- the website’s appointment request form;
- email or phone;
- in-person contact.
When you submit the website form, the data entered is sent by email to the mailbox of Frederico Furriel. It is used only to respond to the request and schedule the appointment at the health unit you chose.
The data processed are:
- Identification and contact: name, phone number, and email;
- Information about the request: desired consultation location (Leiria, Caldas da Rainha, or Porto de Mós) and, if you fill it in, the message you write;
- Health data: only those you decide to share in the reason for contact or that are necessary for the provision of healthcare;
- Billing data, when applicable: name, NIF (Tax ID), and address;
- Browsing data: technical data collected through cookies, under the terms of section 10.
Health data is a special category of data (Article 9 of the GDPR) and is protected by medical secrecy. We ask that you do not include detailed clinical information in the website form; these matters are handled during the consultation.
Fields marked as mandatory are necessary to respond to your request. Without them, we cannot follow up on the contact.
If the patient is a minor, the data must be provided by their legal representative.
- Purposes and legal basis
We process your data only for the purposes below and with the indicated legal basis:
| Purpose | Legal basis |
| Responding to appointment requests | Pre-contractual steps at the request of the data subject (Art. 6(1)(b) of the GDPR) |
| Providing healthcare and clinical follow-up | Execution of the service provision contract (Art. 6(1)(b)) and provision of healthcare under professional secrecy (Art. 9(2)(h) of the GDPR and Art. 29 of Law No. 58/2019) |
| Responding to information requests and general contacts | Legitimate interest in responding to those who contact us (Art. 6(1)(f)) |
| Billing and compliance with tax and accounting obligations | Compliance with a legal obligation (Art. 6(1)(c)) |
| Responding to requests from authorities, courts, and regulatory entities | Compliance with a legal obligation (Art. 6(1)(c)) |
| Defense of rights in judicial or extrajudicial proceedings | Legitimate interest (Art. 6(1)(f)) and Art. 9(2)(f) of the GDPR |
| Non-essential cookies (statistics, third-party content) | Consent (Art. 6(1)(a)), which can be withdrawn at any time |
We do not use your data for sending advertising, nor for automated decisions or profiling.
- Retention periods
We keep the data only for the time necessary for the purpose for which it was collected, or for the period required by law. After that, it is deleted or anonymized.
| Data | Retention period |
| Appointment requests received by email that did not result in a consultation | 12 months after the last contact |
| Clinical records maintained by Frederico Furriel | 20 years, in accordance with applicable legal and ethical obligations |
| Billing documents | 10 years, under the terms of tax legislation |
| Data necessary for the defense of rights | Until the end of the applicable limitation period or the proceedings |
| Cookies | As indicated in section 10 |
- Data sharing and international transfers
We do not sell or transfer your data to third parties for commercial purposes. Data may be communicated to:
- Health units chosen in the form or where the consultation is performed, to the extent necessary for scheduling and providing care;
- Processors who provide services to us, such as website hosting and maintenance (Amen) and the email service where form requests are received (Amen);
- Public authorities, such as the Tax Authority, courts, or security forces, when required by law.
Processors process data only according to our instructions and are bound by contract to guarantee its security and confidentiality, under the terms of Article 28 of the GDPR.
Your data is processed within the European Economic Area. If any provider processes data outside this area, the transfer is only made with the guarantees provided for in the GDPR, such as an adequacy decision by the European Commission (for example, the EU-US Data Privacy Framework) or standard contractual clauses.
- Security
We adopt appropriate technical and organizational measures to protect your data against loss, unauthorized access, alteration, or disclosure. These include:
- encrypted connection (HTTPS) throughout the site, including when sending the form;
- form requests received in a password-protected email box, with access restricted to those who handle appointments;
- duty of medical secrecy and confidentiality;
- paper archives kept in a restricted access location;
- backup copies and regular system updates.
No transmission over the internet is completely secure. We recommend that you keep your device and browser updated.
- Your rights
Under the terms of the GDPR, you have the right to:
- Access: know what data we process about you and obtain a copy;
- Rectification: correct inaccurate or incomplete data;
- Erasure: ask for your data to be deleted, except when the law obliges us to keep it;
- Restriction: ask for processing to be suspended in certain situations;
- Objection: object to processing based on our legitimate interest;
- Portability: receive the data you provided to us in a commonly used format, or ask for it to be sent to another entity;
- Withdraw consent at any time, without affecting the processing carried out before.
To exercise these rights, contact Frederico Furriel by email at geral@furriel-urologia.pt, by phone at 244077200 or by letter to Praça Comendador Artur Meneses nº 1, 2400-100 Leiria. The request is free of charge and will be answered within one month, extendable in the cases provided for in Article 12 of the GDPR. We may ask you to confirm your identity.
You also have the right to lodge a complaint with the National Data Protection Commission (CNPD): Av. D. Carlos I, 134, 1.º, 1200-651 Lisbon; phone +351 213 928 400; email geral@cnpd.pt; www.cnpd.pt.
- Cookies
Cookies are small files stored on your device when you visit a website. We use cookies under the terms of Law No. 41/2004, of August 18, in its current wording.
- Essential cookies: necessary for the operation of the site and to remember your cookie preferences. They do not require consent.
- Non-essential cookies (for example, visit statistics or third-party content, such as maps and videos): these are only activated with your consent, given through the cookie notice.
Cookie | Provider | Purpose | Duration |
wpEmojiSettingsSupports | WordPress | Checks if the user’s browser correctly supports the display of emojis, ensuring their proper visualization. | Session |
cookieyes-* | CookieYes | Stores the user’s consent preferences regarding the use of cookies, allowing their choices to be remembered on subsequent visits. | 1 year |
You can change or withdraw your consent at any time, as easily as you gave it, through the cookie icon present in the lower-left corner of all pages of the site, which opens the preferences panel. You can also delete cookies in your browser settings.
- Changes to this policy
Frederico Furriel may update this Privacy Policy to reflect legal changes or changes in the way data is processed. The version in force is always published on this page, with the date of the last update.
Last update: 2026-11-04